Entries by VoicePro

How VoIP Can Improve the Customer Experience

  Customers are the most important part of any business. Without them your business has no chance of thriving. A group of loyal, happy customers can be a deciding factor on the success or failure of an organization. A happy customer can do a lot for you. They will most likely come back to you […]

Tips for Preparing the Switch to VoIP

VoIP offers many large advantages over traditional phone systems.  The most significant of those being that VoIP allows for connecting your business on a global level as your employees to tap into your company’s phone system from virtually any location. Because of this – and the large amount of money companies save on not only […]

Employee Spotlight: Chris Cordon

As a VoicePro technician, Chris Cordon serves many important roles. Not only is he tasked with the installation of our clients’ voice and data technology, but he also must serve as a guide for our clients to understand their new systems. Chris says he – and the rest of VoicePro’s tech team – are masters […]

VoIP and SIP: The Acronyms of Telephony

When investigating your telecommunication service options, it is very easy to get lost in the weeds.  When acronyms like VoIP, SIP trunking and others get thrown around, it can be enough to make your head spin if you aren’t exactly a techie or familiar with the subject. However, understanding the technology available to you is […]

Employee Spotlight: Roger Allen

In the past, Roger Allen has worked in both customer service training as well as with communication companies. At VoicePro, Roger has found a place he can merge his expertise into one position. Roger recently completed what he described as a “fast-paced” first year as Customer Service Manager at VoicePro.  In his role, he keeps […]

Employee Spotlight: Anthony Abbate

In an ever-changing and evolving field such as telecommunications and IT, it takes a knowledgeable front-line tech team. At VoicePro, we have that in our team, including Anthony Abbate. Anthony is on his way to his 5th year at VoicePro as a technical consultant. In his role at VoicePro, Anthony oversees and executes the installation […]

Why More and More Business are Going VoIP

In this day and age, most would agree that utilizing a VoIP phone system in your business just makes sense. In fact, one-third of all business are using them and research trends point to a growth of almost 10% from 2014 to 2020. So, why has a system introduced 20-some years ago become a major […]

VoicePro, Inc. Partners with CloudJumper

VoicePro, Inc. is proud to announce that it has been certified to represent CloudJumper and will now be providing clients with top-of-the-line and customizable IT network solutions. This status recognizes VoicePro as one of the top providers of telecommunication and IT services in Missouri and a commitment to providing their customers with the best services […]

Take Your Company’s IT to the Cloud

Businesses that take their IT seriously know that a business managed through the cloud runs smarter and more efficiently than those that rely on similar premise systems. Simply put, cloud computing – or using a network of remote servers hosted on the Internet to store, manage, and process data – offers far more benefits for […]