Employee Spotlight: Chris Cordon

As a VoicePro technician, Chris Cordon serves many important roles. Not only is he tasked with the installation of our clients’ voice and data technology, but he also must serve as a guide for our clients to understand their new systems. Chris says he – and the rest of VoicePro’s tech team – are masters […]

VoIP and SIP: The Acronyms of Telephony

When investigating your telecommunication service options, it is very easy to get lost in the weeds.  When acronyms like VoIP, SIP trunking and others get thrown around, it can be enough to make your head spin if you aren’t exactly a techie or familiar with the subject. However, understanding the technology available to you is […]

Employee Spotlight: Roger Allen

In the past, Roger Allen has worked in both customer service training as well as with communication companies. At VoicePro, Roger has found a place he can merge his expertise into one position. Roger recently completed what he described as a “fast-paced” first year as Customer Service Manager at VoicePro.  In his role, he keeps […]