As a VoicePro technician, Chris Cordon serves many important roles.
Not only is he tasked with the installation of our clients’ voice and data technology, but he also must serve as a guide for our clients to understand their new systems. Chris says he – and the rest of VoicePro’s tech team – are masters of the transition.
“All our techs have a knack for explaining terms and helping our customers understand their new systems,” Chris said. “It can be confusing stuff at times, but I believe we are able to translate a lot of the information into a way that makes sense, even if you aren’t an expert.”
Chris has been with VoicePro for just over a year, but his experience and expertise in voice and data spans much, much longer than that. He spent 7 years installing telephone systems in addition to another 4 years working with data systems.
As VoicePro continues to expand and take on new services, Chris says there has really been a merging of the two fields.
“The two have really fused together,” Christ said. “If you want to be the best tech you can be, you really have to be proficient in both. Now a days they go hand-in-hand.”
Chris is what you could call a well-traveled individual! Born in Guatemala while his parents were on vacation, Chris spent most of his childhood in Los Angeles before his family moved to Arkansas where he finished high school and lived for several more years in Arkansas and Oklahoma.
Although he is not technically “from” the area, he still holds the southwest close to home.
“They say if you’ve eaten the food enough you can call it home,” Chris jokes.
He moved to St. Louis searching for a strong voice and data company to join for the next step in his career and found VoicePro. Now married with four children, St. Louis is the place he calls home.
Chris’ dedication and interest in the world of technology is not limited to just serving VoicePro. Outside of work, Chris enjoys training himself in different systems and learning repair as a way to expand his repertoire.
“I really enjoy problem solving,” Chris said. “If there is a technological solution I want to learn and understand it. I think that is why I love my job. It is my favorite part of what I do.”
It is this inquisitiveness that really drives Chris. He has a question, he finds a solution. It goes just the same for our customers: they have questions, he wants to give them an answer.
Chris prides himself on that attitude, and it is the same attitude that the rest of the team at VoicePro share.
“Our customer service is outstanding. We have a tremendous response time that minimizes downtime for our customers,” Chris said. “Big box companies can’t guarantee that the same way a company like VoicePro can.”
If you are fed up with just being treated like just a number by one of the big guys or are trying to find the right provider for your voice and data upgrades, VoicePro is your destination. Our team is filled with quality, caring and knowledgeable professionals like Chris, all ready to help improve the way you do business. If you’re ready to talk, call 314-292-5465 or schedule a conversation online today!