Tips for Preparing the Switch to VoIP

VoIP offers many large advantages over traditional phone systems.  The most significant of those being that VoIP allows for connecting your business on a global level as your employees to tap into your company’s phone system from virtually any location.

Because of this – and the large amount of money companies save on not only upfront costs but those over time – businesses all over the globe are making the switch to VoIP systems.

If you are one of these forward-thinking businesses, or tinkering with the idea, you are making a great decision! But how much will change will your company have to undergo to prepare for the switch?

Thankfully, not much.  However, there are a few things you can do to make switching to VoIP a smoother transition and start taking advantage of all VoIP systems have to offer sooner.

Make sure you have when you need

Another great perk of VoIP is that because it is entirely internet and cloud-based, very little equipment is require to make the switch.  However, there are a few basic considerations that a company investing in VoIP need to have available.

Luckily, they are all fairly basic items that you may already have available.  In addition, the shopping list pales in comparison to that of a traditional landline system requirements.

Just make sure you are prepared with the following:

  • A reliable broadband connection. A good rule of thumb is that your company will need enough broadband that one-third of your employees can simultaneously use the phones.
  • Direct Inward Dialing (DID) Numbers. A DIDs are virtual numbers that allow you to route calls to existing phone numbers. It may sound a little confusing, but don’t worry, your VoIP provider will provide you with one. Just make sure you have it on hand.
  • Ethernet and RJ11 cables. These are your typical phone and internet cables. There should be plenty lying around the office. If not, you can buy them on the cheap!
  • The right phone equipment. Before installing the VoIP, you must determine how you each employee will be connected. There are a variety choices in phone equipment from digital IP phones, soft phones, Wi-Fi phones and analog telephone adaptors.

Add any necessary hardware

There are a variety of VoIP phone services that will require different network hardware in order to utilize it. What hardware your business requires depends on your needs and the features you want.

For example, the hardware you purchase may depend on the type of firewall your network has. Some firewalls will block VoIP ports.

Find the right provider

The most important part of the transition is making sure you have chosen a provider that will be there every step of the way, like VoicePro. From our initial conversation, through the installation and even after your system is being utilized, VoicePro is at your disposal to answer any and all questions, help you understand all your options, offer advice and help resolve any issues that may appear.

National providers cannot offer the type of personalized service and care that VoicePro can.  If your current provider isn’t cutting it or you are ready to make the switch to all VoIP has to offer, contact us today!

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